Establishment Division
| Section | Establishment |
| Quality Objectives |
1. Dividing received mail to the suitable sections before 12.00 noon and handing over sending mail to the post office before 3.00 p.m 2. Registering Certificates within one hour after paying the fee 3. Conducting a training programme for the staff monthly. 4. Taking actions within one week for the customer feedback |
Accounts Division
| Section | Accounts |
|
Quality Objectives
|
1. Issuing Vehicle income permit within 10 minutes after submitting suitable documents 2. If, travelling expenses and OT Vouchers completed correctly, paying for that voucher within single day after receiving them to the accounts section. 3. Emailing monthly accounts summary in the second day of the next month 4.Preparing Bank Statement in the very first day of the next month 5.Posting Vehicle Transfer Applications to the Motor Traffic Commission 6.Computerizing received money for the day before 3.30 P.M 7. Informing decisions to the relevant sections within a day, after tender decisions |
| Main Service |
1.Paying Salaries, travelling expenses and other allowances 2.Paying Salaries, travelling expenses and other allowances 3.Making payments for Development Projects and other expenses.Pension Payments 4. Issuing annual Income PermitsTender Activities 5.Preparing Account Reports 6. Issuing Pensioner’s Railway Warrants 7. Collecting Various incomes and banking them |
Pension Division
| Section | Pension |
|
Quality Objectives |
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| Main Service |
|
Registrar Division
| Section | Registrar |
|
Quality Objectives
|
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| Main Service |
|
Development Division
| Section | Development |
| Quality Objectives |
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Samurdhi Division
| Section | Samurdhi |
| Quality Objectives |
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Social Services Division
Quality Objectives
1. Issuing elders identify cards within a single day to an approved application
2. Issuing elders identify cards within a single day to an approved application
3. Issuing social assurance pension, installment stating book within three days after receiving application
4.Transferring money to pay charity allowances in the relevant month within first week
5.Issuing Registration Certificate within five days after received needed documents for voluntary associations
6. Issuing housing aids / donations to the disinterred person within 5 days after the comity recommendation
7.Issuing casual subsidies within three days to an approved application
8. Paying living allowance for disables before the 10th day of each month. (If provision remains)
1. Sending cheques to the samurdhi banks to pay samurdhi subsidies
2.Issuing sustenance stamps
3. Issuing Kerosene stamps
4. Social assurance pension (Social Service Subject)
5. Early Childhood Development Subjects
6. Child rights Promoting Subjects
7. Registering voluntary associations
8. Ayurveda preservative council activities
9.Counseling Service activities
10. Social attentive centre activities
11.Paying charity allowances
12. Issuing aids for law revenue self employers
13. Issuing housing & self employment aids for disable.